Discovery Scan Hangs/Freezes Without Finishing : UVnetworks

Discovery Scan Hangs/Freezes Without Finishing Print

Created by: Paul Katzoff

Modified on: Wed, 22 Nov, 2023 at 12:58 PM

This issue typically occurs when UVexplorer is unable to connect to a device and the discovery hangs.

To resolve this issue, first capture the IP address of the 'trouble device', by clicking "Tasks...":

UVexplorer will display the IP address of the 'trouble device'.

Now test the discovery without this 'trouble device'. Add that IP address to the 'Exclude Scope' in Discovery Settings:

Run the discovery again.

If the discovery finishes, then we recommend working with the Support Team to resolve the 'trouble device.'

Paul is the author of this solution article.

Did you find it helpful? Yes No

Discovery Scan Hangs/Freezes Without Finishing Print